Effective Date: 06/25/2025

1. Brand Identification

These Terms of Service (“Terms”) apply to the SMS messaging service provided by RJ Maven LLC dba Urgent Security ^& Fire Watch (“we,” “us,” or “our”).

2. Purpose and Types of Messages

By providing your mobile phone number and consenting via our website form, you agree to receive text messages from us strictly related to your security service requests. These messages may include:

  • Estimated time of arrival (ETA) of your assigned security officer
  • Notification when the officer has arrived
  • Notification when the officer has left your location

3. Message Frequency

You will typically receive three (3) messages per service request: one for ETA, one for officer arrival, and one for officer departure. Message frequency may vary based on your service requests.

4. Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details regarding your plan.

5. Consent and Opt-In

By submitting your phone number through our website form, you provide express consent to receive SMS messages from Urgent Security & Fire Watch.
 Consent to receive SMS messages is not a condition of purchasing any service from us.
By opting in, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying “STOP” to any message we send you. After you opt out, you will no longer receive SMS messages from us unless you provide new consent.

7. Support and Help

For assistance with our SMS service, please contact us at:

8. Privacy Policy

For information about how we collect, use, and protect your personal information, please review our Privacy Policy:
 https://www.urgentsecurityservice.com/privacy-policy

9. Data Sharing

SMS opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

10. Limitation of Liability

We are not liable for any delays or failures in the receipt of any SMS messages, as delivery is subject to effective transmission by your mobile carrier and is outside our control.

11. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website with an updated effective date.