About us

Our Mission

To provide professional, dependable security services on time every time. 

Urgent Security & Fire Watch is a security management company that specializes in connecting locations in need of security with qualified professional security guard companies in Maryland and Washington, DC. We ensure that the guard services are customized to meet the unique needs of clients across the Washington DC Metropolitan and Greater Baltimore, MD Areas. 


WHAT MAKES URGENT SECURITY SERVICES THE RIGHT CHOICE? 

Let’s face it; there are a lot of security companies out there. Unfortunately, many of them do not offer reliable service. At Urgent Security, we only affiliate with private security agencies who meet our high standards.  We do what it takes to make sure that you receive the professional security service that you demand.

WHAT MAKES URGENT SECURITY SERVICES THE RIGHT CHOICE? 

Let’s face it; there are a lot of security companies out there. Unfortunately, many of them do not offer reliable service. At Urgent Security, we work hard to earn your Urgent. This is done by providing the kind of professional security service that you demand. Here are just a few of the things that have let us apart from our competitors.

WE ANSWER THE PHONE 


  • There is one promise you can count on when you use Urgent Security Services: you can talk to a live security supervision at any time – day or night.
    Call most security companies after 5 PM and you get voicemail, an answering service or no answer at all. They may return your call in a day or so.



WE DO NOT HIRE CRIMINALS


  • In many jurisdictions, persons with misdemeanors or felony convictions can get a security license after a certain amount of time has expired. Some security companies then hire these persons as security guards. Urgent Security performs in-depth background checks. We do not hire felons regardless of whether the state decides to give them a license.

OUR SECURITY GUARDS ARE TRAINED


  • Maryland and Washington DC have no training requirement for unarmed security guards. Urgent Security believes that better-trained guards do a better job. As a result, all Urgent Security guards must complete a 12 course Basic Security Officer Training Course. 

OUR GUARDS

STAY AWAKE


  • The last thing you want is a tired security guard who has gone from night shift to day shift. At Urgent Security, our night shift guards only work nights and day guards’ only work during the day.




MANAGEMENT TEAM

The executive leadership team has been working in the security industry for over a decade. 


The Urgent Security Management team use their vast experience to identify security companies that provide the best services. 


Managers and supervisors guide field operations with a “Trust but verify” management philosophy. Urgent Security & Fire Watch strives for constant improvement through an ongoing examination of how we can better serve our clients.


Urgent Security & Fire Watch account managers are responsible for maintaining constant communication with customers. Each customer is assigned an account manager. Account managers are assigned to every customer regardless of the size of the project.


ELECTRONIC PATROL TRACKING

Electronic patrol tracking systems provide clients with the peace of mind that the guards are on duty and doing the job. Electronic patrol tracking systems use GPS technology to monitor and record patrol activities as they happen.


Urgent Security Services electronic patrol tracking systems generate reports that detail officer locations during patrols. Patrol vehicles are equipped with GPS guided systems which monitor the speed, direction and how frequently areas of the job site are patrolled. Clients can have access to the tracking system allowing them to log in and verify the officer’s activity at will in real time.


AWARENESS OF CLIENT’S NEEDS

Every client is assigned an Account Manager. Account Managers are committed to creating the right plan to fit your security needs and budget. The Account Manager communicates with customers on a regular basis to ensure we remain abreast of any changes while soliciting Management’s feedback on officers and their performance. All clients have direct access to their Account Manager, in addition to the 24/7 Manager on Duty hotline phone number.


Your Account Manager takes personal responsibility for making the right recommendations and keeping you satisfied throughout the life of our relationship.

INDUSTRY LEADING QUALITY ASSURANCE

The executive leadership team has over 50 years security and law enforcement experience. Managers and supervisors guide field operations with a “Trust but verify” management philosophy. Urgent Security & Fire Watch strives for constant improvement through an ongoing examination of how we can better serve our clients. Urgent Security & Fire Watch account managers are responsible for maintaining constant communication with customers. Account managers are assigned to every customer regardless of the size of the project.


Tell us what you need


For all proposal inquiries, please submit the form.

 Someone from our buisness development team

 will reply to your request within 24 hours.


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